Privacy Policy

 

Effective Date: 22 May 2025

 

At BlueVibe Serums, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and store it. This Privacy Policy outlines what data we collect, how we use it, and your rights in relation to it.

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1. What We Collect

 

When you interact with our website, place an order, or sign up for our mailing list, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping addresses.

• Payment Information: Processed securely through third-party payment providers. We do not store your full credit card details.

• Order History: Products purchased, dates, and amounts.

• Website Usage Data: IP address, browser type, device information, and site activity via cookies and analytics tools.

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2. How We Use Your Information

 

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order status or customer service inquiries

• Send promotional emails (if you’ve opted in)

• Improve our website, products, and services

• Detect and prevent fraud

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3. Sharing Your Information

 

We do not sell or rent your personal information to third parties.

 

We only share your data with trusted service providers necessary for:

• Payment processing (e.g., Stripe, PayPal)

• Shipping and order fulfillment

• Email marketing (e.g., Mailchimp, Klaviyo)

• Analytics and website performance (e.g., Google Analytics)

 

These providers are only given the information necessary to perform their services and are required to protect your data.

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4. Cookies

 

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect certain functionalities.

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5. Your Rights

 

You have the right to:

• Access, correct, or delete your personal data

• Withdraw your consent to marketing communications at any time

• Request a copy of the personal information we hold about you

 

To exercise any of these rights, contact us at [insert email address].

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6. Data Security

 

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access using industry-standard encryption, secure servers, and regular system updates.

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7. Policy Updates

 

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated date. Continued use of our website indicates your acceptance of the revised policy.

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8. Contact Us

 

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

 

Email: bluevibeserum@yahoo.com

Business Name: Blue Vibe Serum

Address: 655 Reserve Road, Upper Coomera Qld Australian 4209

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